What We Collect And Why It Matters
When you open an account with Crazytime History, we ask for basic identity details — name, mobile number, and the wallet details tied to your bKash, Nagad or Rocket account — so we can match deposits and withdrawals to the right account and complete verification steps
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for wallet-linked payments. We keep transaction records tied to your account wallet, including deposit and withdrawal history through bKash, Nagad and Rocket, for as long as your account stays active and for a reasonable period after, mainly for reconciliation and support lookups. Session and device data
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— browser type, app version, login timestamps — help us keep returning-user logins quick on mobile, whether you're checking your account from Dhaka or elsewhere in Bangladesh, and flag unusual activity early. We don't sell personal data to outside advertisers, and we only share details with
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payment partners, fraud-checking services, or Bangladesh support staff when it's needed to process a transaction or resolve a query you raised. Cookies on the browser site remember your session and language choice so you don't re-enter details every visit; the app stores a similar session token
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locally on your device. What we hold, and for how long, follows the rules of the region you're accessing from, since availability and data handling both depend on your local law and eligible regions. If you want to know exactly what we hold against your account,
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our support channels below point you to the right request path.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.